Service Desk Analyst

Stark Building Materials UK Huddersfield, West Yorkshire

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Job Description:

What you'll be doing:? The Service Desk Analyst is responsible for providing technical support to end-users, ensuring smooth operations, and maintaining high levels of customer satisfaction. Expertise in Service Now, phone triage, chat systems, and self-service solutions is essential in resolving issues promptly and efficiently. You will be required to: Act as the first point of contact for all end user IT Support issues. Deliver great customer service and ensure that end users and customers fe…